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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/21666

Title: Geographically distributed sensemaking: developing understanding in forum-based software development teams
Authors: Shreeve, Ben
Sawyer, Paul
Ralph, Pete
Stacey, Patrick K.
Keywords: Sensemaking
Distributed working
Distributed sensemaking
Problem solving
Forums
Geographically distributed working
Issue Date: 2015
Publisher: © IEEE
Citation: SHREEVE, B. ...et al., 2015. Geographically distributed sensemaking: developing understanding in forum-based software development teams. IN: IEEE/ACM 8th International Workshop on Cooperative and Human Aspects of Software Engineering (CHASE), 2015, Florence, Italy, 18th May, pp. 36-42.
Abstract: Abstract—Global software development is becoming increasingly popular. Working in geographically distributed teams affords advantages to both employer and employee alike. Despite this, distributed working remains a point of contention for many organisations, with some claiming it unsuitable for complex collaborative work. Many argue that the complex act of team sensemaking (the process by which a team develops an understanding of a situation or problem) can only effectively be performed in co-located environments. To investigate this assumption, we examine the communications of a geographically distributed game development team. This global team communicates entirely via forums, yet still manages complex sensemaking tasks asynchronously. We use thematic analysis to investigate how themes develop during online conversations, and use speech act sequences to explore how understanding is developed during these asynchronous conversations. Our findings demonstrate how collective sensemaking occurs within a real-world, geographically distributed team.
Description: © IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.
Sponsor: This work is funded by the Digital Economy programme (RCUK Grant EP/G037582/1), which supports the HighWire Centre for Doctoral Training http://highwire.lancaster.ac.uk
Version: Accepted
DOI: 10.1109/CHASE.2015.12
URI: https://dspace.lboro.ac.uk/2134/21666
Publisher Link: http://dx.doi.org/10.1109/CHASE.2015.12
Appears in Collections:Conference Papers (Business School)

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