Loughborough University
Leicestershire, UK
LE11 3TU
+44 (0)1509 263171
Loughborough University

Loughborough University Institutional Repository

Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/2170

Title: The use of focus groups for user requirements analysis
Authors: Maguire, Martin
Issue Date: 2003
Citation: MAGUIRE, M., 2003. The use of focus groups for user requirements analysis. IN: Langford and McDonagh (eds.). Focus Groups. Supporting Effective Product Development. London: Taylor and Francis.
Abstract: Focus Groups are a cost-effective way of assessing user and customer requirements for IT (information technology) systems or products. However, specifying such requirements is not a simple process. Understanding the working or domestic activities of users that may be supported by future IT systems can be a lengthy process if carried out on an individual basis and by observation. There may be many categories of user and stakeholder whose different perspectives and requirements need to be elicited and prioritised. Thus the concept of assembling groups of users and stakeholders to discuss their current activities or ideas on a particular topic can be a simple and quick way to help establish user requirements. This chapter examines the role of focus groups as a method for specifying user requirements for IT systems. Three distinctive styles of focus group are identified. These relate to: (1) current activities and needs, (2) new design concepts, and (3) review of developing prototypes. A series of case studies is presented to illustrate the use of focus groups for different stages of the system development lifecycle. Comments on the approach taken within each case study are given and guidelines offered on running successful requirements focus groups in the future.
URI: https://dspace.lboro.ac.uk/2134/2170
ISBN: 0 415 26208 9.
Appears in Collections:Closed Access (Design School)

Files associated with this item:

File Description SizeFormat
PUB259.pdf327.61 kBAdobe PDFView/Open


SFX Query

Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.