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Title: Introduction: the role and substance of public service operations management
Authors: Radnor, Zoe J.
Bateman, Nicola
Issue Date: 2015
Publisher: Routledge / © The editors
Citation: RADNOR, Z.J. and BATEMAN, N., 2015. Introduction: the role and substance of public service operations management. IN: Radnor, Z. ... et al (eds). Public Service Operations Management: A Research Handbook. Abingdon: Routledge, pp. 1 - 10
Abstract: This introductory chapter establishes the need for a book on Public Service Operations Management and then through unpacking the structure and content of the book explore what is meant by Public Service Operations Management.
Description: This is an Accepted Manuscript of a book chapter published by Routledge in Public Service Operations Management: A Research Handbook on 08 Oct 2015, available online: http://www.routledge.com/9781138813694
Version: Submitted for publication
URI: https://dspace.lboro.ac.uk/2134/21976
ISBN: 9781138813694
Appears in Collections:Book Chapters (Business)

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