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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/22475

Title: Understanding knowledge re-intergration in back sourcing
Authors: Ejodame, Kayode
Oshri, Ilan
Keywords: Backsourcing
Expertise coordination
Knowledge re-integration
Outsourcing
Rebuilding capabilities
Issue Date: 2017
Publisher: © Palgrave Macmillan
Citation: EJODAME, K. and OSHRI, I., 2017. Understanding knowledge re-intergration in back sourcing. Journal of Information Technology, In press.
Abstract: Backsourcing is the process where a client firm brings previously outsourced services from a supplier back in-house. Traditionally, the existing literature on backsourcing has focused on how firms reach the decision to bring back previously outsourced services. In this paper, we move beyond focusing on IT backsourcing decision to explore the process of backsourcing from a knowledge perspective. The predominant view in the relevant literature argues that the re-acquisition of knowledge by a client firm during backsourcing takes place similarly to knowledge acquisition by a supplier in a typical outsourcing process. In this paper, we argue that knowledge re-integration in backsourcing occurs differently from outsourcing projects mainly because of the existence of knowledge asymmetries between the client and the supplier. By examining seven backsourcing events, we reveal that knowledge transfer and re-integration in backsourcing emerges as a coordinative activity, complementing knowledge transfer mechanisms reported in the IS outsourcing literature.
Description: This paper is in closed access until 18 months after publication.
Version: Accepted for publication
URI: https://dspace.lboro.ac.uk/2134/22475
Publisher Link: http://www.springer.com/business+%26+management/journal/41265
ISSN: 0268-3962
Appears in Collections:Closed Access (Business School)

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