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Title: The impact of salient cultural practices on the outcome of IS implementation
Authors: Abubakare, Mumin Adetunji
Coombs, Crispin
Ravishankar, M.N.
Keywords: IS implementation outcome
IS success/failure
Organisational culture
Issue Date: 2017
Publisher: © IGI Global
Citation: ABUBAKARE, M.A., COOMBS, C. and RAVISHANKAR, M.N., 2017. The impact of salient cultural practices on the outcome of IS implementation. Journal of Global Information Management, 25 (1), pp. 1-20.
Abstract: A number of information system (IS) studies have adopted organisational culture (OC) theory to investigate IS implementations. The studies highlight that members will reach consensus or agreement in the use of an IS but also experience inevitable tensions and ambiguities in the use of the IS. However, literature related to IS implementation/OC has rarely examined the influence that the saliency of specific cultural practices may have on the success or failure of IS implementations. Using a case study approach, we adopted the “soft positivism” research philosophy to collect data, underpinned by Martin’s (1992) integration and differentiation perspectives of OC to study the organisational implementation of an IS. These perspectives served as interpretive lenses through which to explain how members’ salient behaviours towards an IS evolved during the implementation process. Our study augments the IS implementation/OC literature by demonstrating how salient cultural practices influence the outcome of IS implementation.
Description: This paper appears in Journal of Global Information Management. Copyright 2017, IGI Global, www.igi-global.com. Posted by permission of the publisher.
Version: Published
DOI: 10.4018/JGIM.20170101
URI: https://dspace.lboro.ac.uk/2134/22959
Publisher Link: http://dx.doi.org/10.4018/JGIM.20170101
ISSN: 1062-7375
Appears in Collections:Published Articles (Business)

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