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Title: Theoretical formulation of a framework for measuring business performance in construction
Authors: Bassioni, Hesham A.
Price, Andrew D.F.
Hassan, Tarek M.
Keywords: Balanced scorecard
Performance measurement
Excellence models
Key Performance Indicators
Performance prism
Issue Date: 2004
Publisher: Conseil International du Bâtiment
Citation: BASSIONI, H., PRICE, A. and HASSAN, T., 2004. Theoretical formulation of a framework for measuring business performance in construction. IN: Proceedings of 2004 International Built and Human Environment Research Week, Salford, Great Britain, 29 March-2 April 2004, pp.419-430.
Abstract: Business performance measurement, across industries, has significantly changed over the past two decades, integrating non-financial with financial measures. Moreover, the Egan and Latham reports have advocated performance improvement in the construction industry, with performance measurement being a key element. The purpose of this paper is to theoretically formulate a framework for measuring business performance in construction. The framework builds upon the well-established principles of the Balanced Scorecard and Business Excellence models. Formulation is based on integrating the criteria / perspectives of the founding frameworks into performance factors, and integrating the underlying logic. The formulation process is evaluated by comparing the proposed framework against the Balanced Scorecard, Excellence models, Total Quality Management frameworks in literature, and to the Performance Prism. The proposed framework is further adapted for construction companies and is shown to include the Construction Best Practice Programme - Key Performance Indicators that are based on Egan's industry report.
Version: Published
URI: https://dspace.lboro.ac.uk/2134/23721
Publisher Link: http://www.irbnet.de/daten/iconda/CIB14664.pdf
http://www.cibworld.nl/site/home/index.html
Appears in Collections:Conference Papers (Civil and Building Engineering)

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