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|Title: ||The development of a comprehensive framework for measuring business performance in construction|
|Authors: ||Bassioni, Hesham A.|
Price, Andrew D.F.
Hassan, Tarek M.
|Keywords: ||Balanced scorecard|
Business performance measurement
|Issue Date: ||2003|
|Publisher: ||Conseil International du Bâtiment|
|Citation: ||BASSIONI, H., PRICE, A. and HASSAN, T., 2003. The development of a comprehensive framework for measuring business performance in construction. IN: Proceedings of 2003 1st Scottish conference for Postgraduate Researchers of the Built and Natural Environment (PRoBE 2003), Glasgow, Great Britain, 18-19 November 2003, pp.447-456.|
|Abstract: ||Business performance measurement has been the subject of considerable research
over the past fifteen years. Most of this research has been triggered by the inadequacy
of financial indicators and the increasing use of non-financial indicators.
Consequently, companies have to choose from many available frameworks / methods
to monitor their business performance such as the Balanced Scorecard, Excellence
Models and industry key performance indicators (KPI). The choice of one framework
/ method over the others might omit important performance information, and the use
of more than one simultaneously can cause confusion and the use of valuable time
and resources. This paper describes the PhD research underway to develop a
comprehensive business performance measurement framework for construction
organizations. The research adopts a hypothetico-deductive approach that comprises
two main stages. First, the framework is formulated from existing well-established
frameworks in literature. The second stage is the empirical testing of the framework
that uses triangulated methods for collecting and analysing data. The paper further
discusses the scope of the research within the industry, and finally the use of the
framework in measuring business performance and its interface with the construction
|Publisher Link: ||http://www.cibworld.nl/site/home/index.html|
|Appears in Collections:||Conference Papers (Architecture, Building and Civil Engineering)|
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