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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/23908

Title: Resilient co-creation of value with the consumer. Service design derived forms of value as strategies for subversion
Authors: Telalbasic, Ida
Keywords: Resilience
Complementary currency systems
Co-working spaces
Cocreation of value
Collaborative services
Issue Date: 2016
Publisher: Sheffield Hallam University
Citation: TELALBASIC, I., 2016. Resilient co-creation of value with the consumer. Service design derived forms of value as strategies for subversion. IN: Valentine, L. ... et al. (eds). The Value of Design Research, Proceedings of the 11th International Conference of the European Academy of Design (EAD11), Paris Descartes University, Institute of Psychology, Boulogne Billancourt, France, 22nd-24th April 2015.
Abstract: This paper represents the process of an on-going participatory action research project within a city affected by the socio-economic crisis. The focus of the research is to explore the possibilities of transforming idle capacity of skilled professionals into job opportunities through service design and defining strategies for designing a new value creation system between members in a community. The existing complementary currency models serve as an inspiration and foundation for conducting the research in collaborative and creative spaces, using a bottom-up approach in designing this service with the potential users in order to create value for that community. This could be achieved by giving shape to a service with its evidences as a framework to adapt to current conditions in peer-to-peer interactions. If a successful long-term and not only crisis-driven model could be designed, prototyped and globally replicated, based on debt-credit system and knowledge economy with enormous benefits of access to products and services, then it could enhance economic efficiency and distribute social capital while promoting new forms of entrepreneurship.
Description: This is a conference paper.
Version: Accepted
DOI: 10.7190/ead/2015/158
URI: https://dspace.lboro.ac.uk/2134/23908
Publisher Link: http://www.europeanacademydesign.co.uk/
ISBN: 9781843873938
Appears in Collections:Conference Papers and Presentations (Loughborough University London)

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