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Title: Parameters affecting quality in manual assembly of engines
Authors: Backstrand, Gunnar
Hogberg, Dan
De Vin, Leo J.
Case, Keith
Keywords: Production
Information usability
Workplace design
Assembly quality
Issue Date: 2005
Publisher: Institute Of Technology, Tallaght
Citation: BACKSTRAND, G. ... et al, 2005. Parameters affecting quality in manual assembly of engines. IN: Vickery, J.F. (ed.). Challenges Facing Manufacturing: the Proceedings of the Twenty-Second International Manufacturing Conference, IMC22, Institute of Technology, Tallaght, Dublin, Ireland, 31st August - 2nd September 2005, pp.395-402
Abstract: In manufacturing, it is vital that operators and other production personnel have the right information at the right time and right place. But what happens if we overestimate the usability of information for supporting the personnel in their assembly tasks?When does information serve as a quality assurance tool, and when does it become a too large part of the workload, thus reducing the time for core workplace activities, and instead becoming a part of the personnel’s workload? This paper reports on work that has been conducted at a heavy diesel engine assembly plant with the aim of finding information usability parameters that can affect the personnel negatively or positively. The paper presents and describes an evaluation of an existing information system at the plant. The aim of the evaluation was to find out why the assembly personnel, despite the fact that they had “all the information they needed”, did not always assemble the product according to specification and thereby caused an engine reject that had to be re-assembled. The initial hypothesis was that there would be a strong correlation between the production volume and the number of rejects due to “Information Overload”. However, the study revealed that the personnel do not use the IT system in a way that causes information overload. Instead, the degree to which the IT system supports/triggers different forms of information seeking behaviour is thought to be one of the main factors influencing internal reject.
Description: This conference paper was presented at the 22nd International Manufacturing Conference, IMC22, Institute of Technology, Tallaght, Dublin, Ireland.
Version: Accepted for publication
URI: https://dspace.lboro.ac.uk/2134/24589
ISBN: 0955121809
Appears in Collections:Conference Papers and Presentations (Mechanical, Electrical and Manufacturing Engineering)

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