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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/24821

Title: Crafting sustainable futures: the value of the service designer in activating meaningful social innovation from within textile artisan communities
Authors: Mazzarella, Francesco
Mitchell, Val
Escobar-Tello, M. Carolina
Keywords: Anthropology of service design
Sensemaking
Social innovation
Sustainable futures
Textile artisans’ community
Issue Date: 2017
Publisher: European Academy of Design © The Authors
Citation: MAZZARELLA, F., MITCHELL, V. and ESCOBAR-TELLO, C., 2017. Crafting sustainable futures: the value of the service designer in activating meaningful social innovation from within textile artisan communities. Presented at: Design for Next: 12th EAD Conference, Rome, 12-14 April 2017.
Abstract: In order to tackle complex sustainability challenges, top-down one-size-fits-all services and strategies do not always effectively address the needs of local communities. It is increasingly recognised that multi-disciplinary stakeholders need to draw on their local situated knowledge and cooperate towards achieving a social aim. With this in mind, and moving beyond the designer’s ‘parachuting’ into projects that do not grow or develop, this paper explores how the service designer can contribute to activate meaningful routes for the transition of textile artisans’ communities towards sustainable futures. This paper proposes a service design framework for understanding local contexts, making sense of visions for the future and reframing them into meaningful actionable realities. For the purpose of this paper, the theory is here presented through its application to a community of Nottingham lace artisans, chosen as unit of analysis for this participatory case study research.
Description: This is a conference paper. It was presented at: http://www.designfornext.org
Sponsor: This research and paper are supported by Loughborough Design School and funded by the AHRC Design Star CDT. The authors would like to express sincere gratitude to all the research participants who gave their valuable contribution to this study.
Version: Accepted for publication
URI: https://dspace.lboro.ac.uk/2134/24821
Appears in Collections:Conference Papers and Presentations (Design School)

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