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Title: Sustainable product-service systems for an office furniture manufacturer: How insights from a pilot study can inform PSS design
Authors: Costa, Filipa
Prendeville, Sharon
Beverley, Katharine
Teso, Giulia
Brooker, Chris
Keywords: Sustainable PSS
Service design
Pilot study
Issue Date: 2015
Publisher: © The Authors. Published by Elsevier Ltd
Citation: COSTA, F. ...et al., 2015. Sustainable product-service systems for an office furniture manufacturer: How insights from a pilot study can inform PSS design. Procedia CIRP, 30, pp. 66-71.
Abstract: his paper reports on a project in which service design principles and LCA are brought together to conceptualise sustainable PSS models for an office furniture design and manufacturing company. Lessons learned from a pilot study in which a take-back scheme is being retrospectively developed for a popular office chair are used to develop two theoretical models (a product-oriented PSS and a use-oriented PSS) for a new product being developed by the company in conjunction with a local ECO-WISE. The paper discusses how merging service design tools with LCA can inform the PSS design from economic, environmental and social perspectives.
Description: This is an Open Access Article. It is published by Elsevier under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International license (CC BY-NC-ND). Full details of this licence are available at: http://creativecommons.org/licenses/by-nc-nd/4.0/. It was presented at 7th Industrial Product-Service Systems Conference - PSS, industry transformation for sustainability and business.
Sponsor: The authors are grateful to Innovate UK for funding this project.
Version: Accepted for publication
DOI: 10.1016/j.procir.2015.02.109
URI: https://dspace.lboro.ac.uk/2134/25224
Publisher Link: http://dx.doi.org/10.1016/j.procir.2015.02.109
ISSN: 2212-8271
Appears in Collections:Conference Papers and Presentations (Loughborough University London)

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