COSTA, F. ...et al., 2015. Sustainable product-service systems for an office furniture manufacturer: How insights from a pilot study can inform PSS design. Procedia CIRP, 30, pp. 66-71.
his paper reports on a project in which service design principles and LCA are brought together to conceptualise sustainable PSS models for an office furniture design and manufacturing company. Lessons learned from a pilot study in which a take-back scheme is being retrospectively developed for a popular office chair are used to develop two theoretical models (a product-oriented PSS and a use-oriented PSS) for a new product being developed by the company in conjunction with a local ECO-WISE. The paper discusses how merging service design tools with LCA can inform the PSS design from economic, environmental and social perspectives.
This is an Open Access Article. It is published by Elsevier under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International license (CC BY-NC-ND). Full details of this licence are available at: http://creativecommons.org/licenses/by-nc-nd/4.0/. It was presented at 7th Industrial Product-Service Systems Conference - PSS, industry transformation for sustainability and
The authors are grateful to Innovate UK for funding this project.