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Title: Can ISO 9001 certification of water utilities in developing countries be used to evaluate institutional sustainability?
Authors: Kayaga, Sam
Mugabi, Josses
Kingdom, William
Keywords: Institutional capacity
Institutional sustainability
ISO 9000 quality management systems
Sustainable development
Urban water utilities
Water supply
Issue Date: 2014
Publisher: Ontario International Development Agency (© the authors)
Citation: KAYAGA, S., MUGABI, J. and KINGDOM, W., 2014. Can ISO 9001 certification of water utilities in developing countries be used to evaluate institutional sustainability? IN: Proceedings of 2014 International Conference on Sustainable Development, Richards Bay, South Africa, 2-4 December 2014.
Abstract: Provision of reliable water services is critical for sustainable development. Next year (2015), the United Nations will review achievement of the Millennium Development Goals (MDGs). Based on previous trends, The WHO/UNICEF Joint Monitoring Programme estimates that about 700 million people will not have access to safe drinking water in 2015. During the post-2015 era, urban water utilities in less developed regions of the world will face greater challenges in extending and sustainably providing water services, where, it is projected, the urban population will increase from 2.57 billion in 2010, to 3.95 billion in 2030 (UN-Habitat, 2010). Consistent with various scholars, we argue in this paper that there can be no sustainable development in any sector without the support of effective and sustainable institutions. [Continues.]
Description: This conference paper has been published as: KAYAGA, S., MUGABI, J. and KINGDOM, W., 2014. Can ISO 9001 certification of water utilities in developing countries be used to evaluate institutional sustainability? OIDA International Journal of Sustainable Development, 7 (9), pp.35-70.
Sponsor: This study was conducted under the auspices of the Sustainable Development Programme of the World Bank, and was partially financed by the Water Partnership Programme and the AusAid Policy and Decentralisation Trust Fund.
Version: Submitted for publication
URI: https://dspace.lboro.ac.uk/2134/25314
Publisher Link: https://ssrn.com/abstract=2550993
Appears in Collections:Conference Papers (Civil and Building Engineering)

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