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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/25699

Title: Complexity in decision making: Determining university library opening hours.
Authors: Ravenwood, Jonlyn Clare
Walton, Graham
Stephens, Derek
Keywords: Academic libraries
Library opening hours
24 hour opening
Library decision making
Issue Date: 2017
Publisher: © The authors. Published by SAGE Journals
Citation: RAVENWOOD, C., WALTON, G. and STEPHENS, D., 2017. Complexity in decision making: Determining university library opening hours. Journal of Librarianship & Information Science, In Press.
Abstract: Making decisions on academic library opening hours is complex with many pressures on managers. This research surveys senior academic library managers from the UK, using a questionnaire to reveal views on library opening hours, the decision making process, and the pressures which influenced their decisions. A variety of factors were found, in particular satisfying undergraduate demands. The research also revealed the sources of information important in making decisions on opening hours and the influence of ‘political’ issues in the decision making process. Some institutions remove complexity by utilising 24/7 opening, though this is not an option for many.
Description: This paper was accepted for publication in the journal Journal of Librarianship & Information Science and the definitive published version is available at https://doi.org/10.1177/0961000617726127
Version: Accepted for publication
DOI: 10.1177/0961000617726127
URI: https://dspace.lboro.ac.uk/2134/25699
Publisher Link: https://doi.org/10.1177/0961000617726127
ISSN: 0961-0006
Appears in Collections:Published Articles (Business School)

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