COOMBS, J. ...et al., 2017. A Community of Practice approach to delivering research support services in a post-92 higher education institution: a reflective case study. New Review of Academic Librarianship, 23 (2-3), pp. 159-170.
A Community of Practice approach to delivering research support services in a post-92
higher education institution: a reflective case study The need for research support in UK universities is growing at a fast pace and a number of different professional and academic units within universities are involved in the process. This case study takes place in a post-92 higher education institution and discusses the benefit of utilising a cross-university Community of Practice (CoP) approach to delivering research support services. It takes a qualitative approach, using semi-structured interviews to ascertain
the personal experiences of community members. The article’s key findings for successful implementation include a common sense of purpose; a shared concern or passion about the research agenda; a sense of community and belonging; trust; a safe environment; and senior management support. Added benefit is demonstrated by enhanced staff knowledge, increased job satisfaction and profile raising of the Library and Learning Service. The findings can help libraries in similar positions to use collaborative
initiatives to develop research support services.
This is an Accepted Manuscript of an article published by Taylor & Francis in New Review of Academic Librarianship on 19 May 2017, available online: http://dx.doi.org/10.1080/13614533.2017.1329750.