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This paper was accepted for publication in the journal Journal of Knowledge Management and the definitive published version is available at https://doi.org/10.1108/JKM-03-2017-0101
The work was supported by the National Social Science Foundation of China Major Program (Grant number: 13 &ZD 184); the Fundamental Research Funds for the Central Universities, and the Research Funds of Renmin University of China (Grant number: 15XNLQ08); and by a "100 Talent" Seed Research Fund of the Sun Yat-sen University.