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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/27407

Title: Assessing the impact of libraries – the role of ISO 16439
Authors: Creaser, Claire
Keywords: Impact
ISO 16439
Methods
Library
Measurement
Standards
Issue Date: 2017
Publisher: Emerald
Citation: CREASER, C., 2017. Assessing the impact of libraries – the role of ISO 16439. Information and Learning Science, In Press.
Abstract: Purpose Library impact and how to evaluate it has been debated for a number of years. While the activity – the busy-ness – of the library is now routinely measured and described, the difference the library makes is less tangible and harder to measure. Libraries in all sectors and worldwide are grappling with this issue. Design/methodology/approach The first international standard concerning library impact, ISO 16439 Information and documentation — Methods and procedures for assessing the impact of libraries, was published in 2014 after several years in development. Findings The standard describes a range of methods for assessing library impact which have been used across the world in a variety of libraries in all sectors. Originality/value This paper summarises the key methods described in the standard, and gives references for further reading.
Description: This paper is in closed access until it is published.
Version: Accepted for publication
URI: https://dspace.lboro.ac.uk/2134/27407
Publisher Link: http://www.emeraldinsight.com/loi/ils
Appears in Collections:Closed Access (Business School)

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