Impact ISO 16439 Methods Library Measurement Standards
CREASER, C., 2017. Assessing the impact of libraries – the role of ISO 16439. Information and Learning Science, In Press.
Library impact and how to evaluate it has been debated for a number of years. While the
activity – the busy-ness – of the library is now routinely measured and described, the
difference the library makes is less tangible and harder to measure. Libraries in all sectors
and worldwide are grappling with this issue.
The first international standard concerning library impact, ISO 16439 Information and
documentation — Methods and procedures for assessing the impact of libraries, was
published in 2014 after several years in development.
The standard describes a range of methods for assessing library impact which have been
used across the world in a variety of libraries in all sectors.
This paper summarises the key methods described in the standard, and gives references for further reading.
This paper was accepted for publication in the journal Information and Learning Science and the definitive published version is available at https://doi.org/10.1108/ILS-05-2017-0037