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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/27499

Title: The influence of stadium environment on attendance intentions in spectator sport: the moderating role of team loyalty
Authors: Cho, Heetae
Lee, H.W.
Pyun, Do Young
Keywords: Loyalty
Spectator sport
Environmental psychology
Consumer intention
Latent moderated structural equations
Issue Date: 2018
Publisher: © Emerald
Citation: CHO, H., LEE, H.W. and PYUN, D.Y., 2018. The influence of stadium environment on attendance intentions in spectator sport: the moderating role of team loyalty. International Journal of Sports Marketing and Sponsorship, doi:10.1108/IJSMS-04-2017-0025
Abstract: Purpose: The purpose of this paper is to examine the impact of perceived environmental quality of the stadium on fans’ future intentions to attend a game by highlighting the moderating effect of team loyalty. Design/methodology/approach: Using latent moderated structural equations modeling, this study tested the direct impacts of stadium factors on consumers’ desire to stay and revisit intentions and the moderation effects of team loyalty based on Mehrabian and Russell’s environmental psychology behavioral model. Findings: The results showed significant direct effects of team loyalty and desire to stay on revisit intentions. The stadium environment influenced desire to stay and revisit intentions only by the interactions with team loyalty. More specifically, higher loyalty led to higher desire to stay and revisit intentions, whereas fans’ positive experience of stadium environment intensified the effect. Originality/value: The authors highlight the significant role of desire to stay on revisit intentions by incorporating the cognitive-affective system of human behavior. In addition, this study provides essential information for identifying the interaction effects of environmental factors and team loyalty on consumer behavior in sport settings.
Description: This paper was published in the journal International Journal of Sports Marketing and Sponsorship and the definitive published version is available at https://doi.org/10.1108/IJSMS-04-2017-0025.
Version: Accepted for publication
DOI: 10.1108/IJSMS-04-2017-0025
URI: https://dspace.lboro.ac.uk/2134/27499
Publisher Link: https://doi.org/10.1108/IJSMS-04-2017-0025
ISSN: 1464-6668
Appears in Collections:Published Articles (Sport, Exercise and Health Sciences)

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