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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/2806

Title: Web-based interactive TV services for older users
Authors: Mitchell, Val
Nicolle, C.A.
Maguire, Martin
Boyle, H.
Keywords: Older users
Interactive TV
Design guidelines
Issue Date: 2007
Publisher: © International Society for Gerontechnology
Citation: MITCHELL, V. et al (2007). Web-based interactive TV services for older users. Gerontechnology 6 (1), pp. 20-32.
Abstract: This article reports a study that explored user requirements for web-based interactive TV (iTV) services from the perspective of older users. Members of a University of the Third Age (U3A) group were recruited for the study in order to explore the potential for web-based iTV to be used as a tool for mediating social communities. Focus groups and user trials were used to explore participants’ reactions to the concept of web-based iTV and to identify barriers to use. The study found that the web-based iTV service offered in some contexts several advantages to personal computer use that were valued by study participants. However, significant physical and cognitive barriers to use were identified, such as cost of services, lack of privacy, information overload and learning interface equipment. Recommendations for designing web-based iTV services for older users, generated in response to these concerns, include keeping the user interface simple, avoiding multi-modal keys on the keypad and providing information portals tailored to the interests of older users.
Description: This article was published in the journal, Gerontechnology [© International Society for Gerontechnology]. The definitive version is available at: http://gerontechnology.info/
URI: https://dspace.lboro.ac.uk/2134/2806
ISSN: 1569-1101
Appears in Collections:Published Articles (Design School)

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