Loughborough University
Browse
PUB478 Web based interactive.pdf (268.34 kB)

Web-based interactive TV services for older users

Download (268.34 kB)
journal contribution
posted on 2007-05-25, 13:55 authored by Val MitchellVal Mitchell, Colette Nicolle, Martin MaguireMartin Maguire, H. Boyle
This article reports a study that explored user requirements for web-based interactive TV (iTV) services from the perspective of older users. Members of a University of the Third Age (U3A) group were recruited for the study in order to explore the potential for web-based iTV to be used as a tool for mediating social communities. Focus groups and user trials were used to explore participants’ reactions to the concept of web-based iTV and to identify barriers to use. The study found that the web-based iTV service offered in some contexts several advantages to personal computer use that were valued by study participants. However, significant physical and cognitive barriers to use were identified, such as cost of services, lack of privacy, information overload and learning interface equipment. Recommendations for designing web-based iTV services for older users, generated in response to these concerns, include keeping the user interface simple, avoiding multi-modal keys on the keypad and providing information portals tailored to the interests of older users.

History

School

  • Design

Citation

MITCHELL, V. et al (2007). Web-based interactive TV services for older users. Gerontechnology 6 (1), pp. 20-32.

Publisher

© International Society for Gerontechnology

Publication date

2007

Notes

This article was published in the journal, Gerontechnology [© International Society for Gerontechnology]. The definitive version is available at: http://gerontechnology.info/

ISSN

1569-1101;1569-111X

Language

  • en

Usage metrics

    Loughborough Publications

    Exports

    RefWorks
    BibTeX
    Ref. manager
    Endnote
    DataCite
    NLM
    DC