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BAM Doctoral Symposium 2017_Examining the role of employee motivation in services offshoring strategy implementation, a conceptual framework.pdf (99.6 kB)

Examining the role of employee motivation in services offshoring strategy implementation: a conceptual framework

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conference contribution
posted on 2018-01-31, 16:32 authored by Ilias Gerogiannis, Angelika ZimmermannAngelika Zimmermann, Alex Wilson
The objective of this paper is to shed light on the link between services offshoring strategy and its outcomes for the firm by developing a theoretical framework for examining the role of employee motivation in the implementation of services offshoring strategy. Our framework is built on two conceptual foundations: the Microfoundations view on strategy and Goal Framing theory. We analyse services offshoring in terms of (a) the attributes and (b) the outcomes of firm level offshoring strategies, and (c) in terms of the micro-level processes that are essential for realising the outcomes. As part of these micro-level processes, we focus particularly on employee motivation for services offshoring strategy implementation. We argue that our framework should constitute the basis of future empirical research in services offshoring, as it aims to contribute a greater theoretical understanding and practical recommendations for the refinement of services offshoring strategies.

History

School

  • Business and Economics

Department

  • Business

Published in

BAM 2017 Doctoral Symposium

Citation

GEROGIANNIS, I., ZIMMERMANN, A. and WILSON, A., 2017. Examining the role of employee motivation in services offshoring strategy implementation: a conceptual framework. BAM 2017 Doctoral Symposium, University of Warwick, UK, 5th-7th September 2017.

Version

  • AM (Accepted Manuscript)

Publisher statement

This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/

Acceptance date

2017-08-15

Publication date

2017

Notes

This paper was presented at the British Academy of Management 2017 Doctoral Symposium at University of Warwick, UK, September 5th-7th

Language

  • en

Location

Warwick, UK