DEVERILL, P. and SMOUT, I.K., 2000. Designing to meet demand: putting users first. IN: Pickford, J. (ed). Water, sanitation and hygiene - Challenges of the Millennium: Proceedings of the 26th WEDC International Conference, Dhaka, Bangladesh, 5-9 November 2000, pp.326-328.
This is a conference paper.
This paper is an early output from a research project funded by the UK Department for International Development (DFID) for the benefit of developing countries.