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Title: Smart-phone drives performance and enhances WASH services delivery in communities in Nigeria
Authors: Nadar, Kannan
Nwozor, Raphael N.
Keywords: Monitoring
Open Defecation Free (ODF)
Smart phone
Issue Date: 2017
Publisher: © WEDC, Loughborough University
Citation: NADAR, K. and NWOZOR, R.N., 2017. Smart-phone drives performance and enhances WASH services delivery in communities in Nigeria. IN: Shaw, R.J. (ed). Local action with international cooperation to improve and sustain water, sanitation and hygiene (WASH) services: Proceedings of the 40th WEDC International Conference, Loughborough, UK, 24-28 July 2017, Paper 2650, 6pp.
Abstract: The deployment of mobile technology has helped to transform data/evidence gathering in programme management and tracking results under the “Federal Government of Nigeria – UNICEF” Water, Sanitation & Hygiene (WASH) programme in Nigeria. UNICEF has demonstrated the use of smartphonebased real-time reporting to incite improved programme performance management and accountability. Smart-reporting involved Local Government Area (LGA) level coordinated planning, implementation, monitoring and reporting of results by field facilitators using mobile-app supported templates and online tools. This system, within the short time has improved the quality of planning and target setting; fostered greater accountability amongst team members; improved performance of staff and effective use of financial resources and other logistics and demonstrated greater attainment of results. The results so far clearly demonstrate the viability of the Smart-reporting system to improve accountability, advance the management and delivery of WASH programme results with potential for wider scale-up across the country.
Description: This is a conference paper.
Sponsor: Funding from UKAid to the SHAWN-II project in Kaduna LGA and to the sector at large is sincerely acknowledged.
Version: Published
URI: https://dspace.lboro.ac.uk/2134/31516
Appears in Collections:WEDC 40th International Conference

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