Hughes_EGOS Submission 2018 Identity Tension - accepted.pdf (186.03 kB)
The nature and manifestation of identity tension in England’s National Health Service
conference contribution
posted on 2018-03-02, 11:37 authored by Dyneshia Johnson, Mathew HughesThis paper critically examines identity tension in the National Health Service (NHS) and the associated consequences of inauthenticity, lack of credibility, and low self-efficacy. Data from 60 interviews with staff from a large acute care hospital (hereafter, Large East Midlands Trust (LEMT)) within England’s NHS was collected. Analysis revealed that inauthenticity, lack of credibility, and lower perceived self-efficacy are components of identity tension that staff experience as they face the bidirectional pressure exerted on their professional and NHS identities by the demand to engage in entrepreneurial activities. This research is the first to tease out the specific aspects of identity tension that individuals experience in their multiple social identities in response to change in their organisational context. In doing so we contribute to the conference sub-theme: identity and change- how ‘who we are’ influences how we drive or cope with the unexpected.
History
School
- Business and Economics
Department
- Business
Published in
European Group for Organizational studiesCitation
JOHNSON, D. and HUGHES, M., 2018. The nature and manifestation of identity tension in England’s National Health Service. Presented at the 34th EGOS Colloquium: Surprise in and around Organizations: Journeys to the Unexpected, Tallinn, Estonia, July 5–7th.Version
- AM (Accepted Manuscript)
Publisher statement
This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/Acceptance date
2018-02-18Publication date
2018Notes
This is a conference paper.Publisher version
Book series
EGOS;69275Language
- en