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Title: Connecting those that care: Designing for transitioning, talking, belonging and escaping
Authors: Long, Kiel
Bakewell, Lyndsey
McNaney, Roisin C.
Vasileiou, Konstantina
Atkinson, Mark
Barreto, Manuela
Barnett, Julie
Wilson, Michael
Lawson, Shaun
Vines, John
Keywords: Carers
Informal care
Co-design
Qualitative study
Issue Date: 2017
Publisher: Association for Computing Machinery (ACM) © The Authors
Citation: LONG, K. ... et al, 2017. Connecting those that care: Designing for transitioning, talking, belonging and escaping. IN: Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems (CHI 2017), Denver, CO, USA, 6-11 May 2017, pp.1339-1351.
Abstract: Care provision in many nations increasingly relies on the work of informal, or non-professional, carers. Often these carers experience substantial disruptions and reductions to their own sociality, weakened social support networks and, ultimately, a heightened risk of social isolation. We describe a qualitative study, comprised of interviews, design workshops and probes, that investigated the social and community support practices of carers. Our findings highlight issues related to becoming and recognising being a carer, and feelings of being ignored by, and isolated from, others. We also note the benefits that sharing between carers can bring, and routes to coping and relaxing from the burdens of care. We conclude with design considerations for facilitating new forms of digitally mediated support that connect those that care, emphasising design qualities related to transitioning, talking, belonging and escaping.
Description: This is an Open Access Article. It is published by ACM under the Creative Commons Attribution 4.0 International Licence (CC BY). Full details of this licence are available at: http://creativecommons.org/licenses/by/4.0/
Sponsor: This work was supported by RCUK grant ES/M003558/1, funded through the Empathy and Trust in Online Communicating (EMoTICON) funding call administered by the Economic and Social Research Council in conjunction with the RCUK Connected Communities, Digital Economy and Partnership for Conflict, Crime and Security themes, and supported by the Defence Science and Technology Laboratory (Dstl) and the Centre for the Protection of National Infrastructure (CPNI).
Version: Published
DOI: 10.1145/3025453.3025715
URI: https://dspace.lboro.ac.uk/2134/32184
Publisher Link: https://doi.org/10.1145/3025453.3025715
ISBN: 9781450346559
Appears in Collections:Conference Papers (English and Drama)

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