Thesis-1997-AghaieGhomi.pdf (9.29 MB)
The application of modern simulation modelling in development, implementation and improvement of Quality Management Systems (QMS)
thesis
posted on 2018-05-10, 14:08 authored by Abdollah Aghaie GhomiThe objective of the reported research is to investigate the contribution which can be
made to Quality Management System design and implementation through the
application of discrete event simulation methods.
Today's highly competitive world has forced manufacturing and service organisations
to find ways to reduce costs while maintaining customer satisfaction and making
continuous improvement to both products and/or services as well as processes. In
approaching these demands the establishment of quality systems standards, such as
ISO 9000, has been considered as one of the possible solutions. From another point of
view, businesses have been making increasing use of simulation modelling as a
powerful technique to reduce the risk in the process of decision-making by evaluating
and analysing alternative strategies and solution in system design and improvement.
Having considered the importance of quality management systems and standards as
well as the capabilities of computer systems a generic simulation model for Quality
Management Systems, as defined by the relevant standards, is defined and its use in a
case study is demonstrated and evaluated in detail.
The overall result of the research illustrates the feasibility of using computer
simulation in the area of quality management and great benefits achieved by this
application.
Funding
Iran, Government.
History
School
- Mechanical, Electrical and Manufacturing Engineering
Publisher
© Abdollah Aghaie GhomiPublisher statement
This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/Publication date
1997Notes
A Doctoral Thesis. Submitted in partial fulfilment of the requirements for the award of Doctor of Philosophy at Loughborough University.Language
- en