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Providing direction and management for health library and information services
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posted on 2008-06-25, 13:04 authored by Graham WaltonThe rapidly changing technology, coupled with clinical users with current needs that bear
little resemblance to those of five years ago, means health LIS managers must develop
new services and incorporate new technology. At the same time the health LIS are
functioning within the turbulent health environment described in Chapter 1 where change
is occurring in all areas. Two key areas on which the health LIS manager must focus to
ensure that services ‘fit’ are strat egic direction and managing staff. This chapter is
therefore divided into two sections: strategic and human resource management. The
intention is not to convey that one is more important than the other, but that they involve
different approaches and skills. Strategic and people management are intertwined: an
effective health LIS strategy will be damaged by ineffective staff management and vice
versa.
The role of strategic management, informed by recent developments in the directions
taken by health information services in UK NHS trusts, is discussed. The strategic
process is outlined including strategic analysis, internal analysis, strategic options,
evaluation of options and strategic implementation. This section is completed by
discussions on the importance of different stakeholders to the strategy. Various business
models, already applied within the library sector (Walton and Edwards, 1997), are used
to develop the ideas within the health LIS context. The section looking at staff
management discusses managing change, staff skills, teamwork and staff development.
History
School
- University Academic and Administrative Support
Department
- University Library
Citation
WALTON, G., 2000. Providing direction and management for health library and information services. IN: Booth, A. and Walton, G. (eds.). Managing knowledge in health services. London : Library Association Publishing, pp. 89-100Publisher
Facet Publishing (formerly Library Association Publishing)Publication date
2000Notes
This is a book chapter. It is also available at: http://www.shef.ac.uk/scharr/mkhs/chapters.htmISBN
1856043215Language
- en
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