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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/34619

Title: Ergonomics systems mapping for professional responder inter-operability in chemical, biological, radiological and nuclear events
Authors: Hancox, Graham
Hignett, Sue
Pillin, Hilary
Kintzios, Spyros
Silmari, Jyri
Thomas, C.L. Paul
Keywords: Ergonomics
CBRN
NATO
AcciMap
Sociotechnical systems
Issue Date: 2018
Publisher: Springer
Citation: HANCOX, G. ... et al., 2018. Ergonomics systems mapping for professional responder inter-operability in chemical, biological, radiological and nuclear events. Presented at the 20th International Ergonomics Association (IEA2018), Florence, Italy, Aug 26-30th.
Abstract: A European consensus was developed as a concept of operations (CONOPS) for cross-border, multi-professional chemical, biological, radiological and nuclear (CBRN) responses. AcciMaps were co-designed with professional responders from military, fire, ambulance, and police services in UK, Finland and Greece. Data were collected using document analysis from both open and restricted sources to extract task and operator information, and through interviews with senior staff representatives (Gold or Silver Command level). The data were represented on the Accimaps as a high level Socio-Technical Systems (STS) map of CBRN response using the themes of communication, planning, action, and reflection. Despite differences between service sectors and in terminology, a macro systems level consensus was achieved for the command structures (Gold, Silver and Bronze), and Hot Zone responders (Specialist Blue Light Responders and Blue Light Responders). The detailed tasks and technologies have been analysed using Hierarchical Task Analysis (HTA) to represent both complex response scenarios (macro) and detailed technologies (micro interfaces) for detection, diagnosis and decontamination. The outputs from these two systems mapping tools (Accimaps and HTAs) are being used in two field trials/exercises.
Description: This paper is in closed access until 12 months after publication.
Version: Accepted for publication
URI: https://dspace.lboro.ac.uk/2134/34619
Publisher Link: http://iea2018.org/
Appears in Collections:Closed Access (Chemistry)
Closed Access (Design School)

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