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Title: Discussing about “Inclusion in Sharing-Based Services”. A design workshop using an analytic tool
Authors: Busciantella Ricci, Daniele
Dong, Hua
Rinaldi, Alessandra
Tosi, Francesca
Keywords: Design for inclusion
Design for services
Inclusion
Sharing
Sharing economy
Issue Date: 2017
Citation: BUSCIANTELLA RICCI, D. ... et al., 2017. Discussing about “Inclusion in Sharing-Based Services”. A design workshop using an analytic tool. The Design Journal, 20(sup1), pp. S4671- S4677.
Abstract: The activities based on collaboration and shared consumption are hard to classify and it is not possible to define a taxonomy. Also, in this field some evidence address racial discriminations, the lack of worker protections and a lack of regulations. The authors argue that considerations about ‘inclusion’ and ‘exclusion’ state are needed for services involved in sharing-based activities. In addition, the ‘Sharing-Based Services’ (SBS) conceptual framework is proposed to study and analyse services in sharing-based contexts. In particular, this paper describes the activities of a design workshop organised with the aim to open a discussion about the aspects of the ‘inclusion’ and ‘exclusion’ in SBS. An analytic toolkit (‘Sharinc’) was used with the aim to consider these aspects analysing the structure of a SBS. Finally, this paper presents the results of the workshop achieved by the usage of the toolkit and by participants' feedback.
Description: This is an Open Access Article. It is published by Taylor and Francis under the Creative Commons Attribution 4.0 Unported Licence (CC BY). Full details of this licence are available at: http://creativecommons.org/licenses/by/4.0/
Sponsor: This research was supported by the Thousand Talents (Young Scholars) Fellowship.
Version: Published
DOI: 10.1080/14606925.2017.1352964
URI: https://dspace.lboro.ac.uk/2134/35840
Publisher Link: https://doi.org/10.1080/14606925.2017.1352964
ISSN: 1460-6925
Appears in Collections:Published Articles (Design School)

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