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Title: Individual trust development in computer mediated teamwork
Authors: Cheng, Xusen
Macaulay, Linda
Zarifis, Alex
Keywords: Trust
Collaboration
Communication
Human
Web
IT
Issue Date: 2008
Publisher: © Association for Computing Machinery (ACM)
Citation: CHENG, X., MACAULAY, L. and ZARIFIS, A., 2008. Individual trust development in computer mediated teamwork. IN: Proceedings of the Hypertext 2008 Workshop on Collaboration and Collective Intelligence 2008, (WebScience'08), Pittsburgh, PA, USA, June 19 - 21, pp. 1 - 5.
Abstract: Facilitated group collaboration is evolving into a new generation in Web 2.0 using new technology such as online group systems. Building trust is vital to group collaboration. Risk, benefit, utility value, power and interest are six factors that influence individual trust development. This paper further develops the Scale Balance Model based on the Individual Trust Development Model in order to investigate individual trust development in facilitated group collaboration. There is a two stage investigation using a survey from face-to-face student groups with Web based group system support. The model is used to analyse the individual trust development in the sample. The results of applying the improved model can help give feedback and advice for future collaboration research. Copyright 200 ACM.
Description: © ACM 2009. This is the author's version of the work. It is posted here for your personal use. Not for redistribution. The definitive Version of Record was published in Proceedings of the Hypertext 2008 Workshop on Collaboration and Collective Intelligence 2008, (WebScience'08, https://doi.org/10.1145/1379157.1379159
Version: Accepted for publication
DOI: 10.1145/1379157.1379159
URI: https://dspace.lboro.ac.uk/2134/37520
Publisher Link: https://doi.org/10.1145/1379157.1379159
ISBN: 9781605581712
Appears in Collections:Conference Papers (Economics)

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