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Title: On the forgetting of corporate irresponsibility
Authors: Mena, Sebastien
Rintamaki, Jukka
Fleming, Peter
Spicer, Andre
Issue Date: 2015
Publisher: © Academy of Management
Citation: MENA, S. ... et al, 2015. On the forgetting of corporate irresponsibility. Academy of Management Review, 41 (4), pp.720-738.
Abstract: Why are some serious cases of corporate irresponsibility collectively forgotten? Drawing on social memory studies, we examine how this collective forgetting process can occur. We propose that a major instance of corporate irresponsibility leads to the emergence of a stakeholder mnemonic community that shares a common recollection of the past incident. This community generates and then draws on mnemonic traces to sustain a collective memory of the past event over time. In addition to the natural entropic tendency to forget, collective memory is also undermined by instrumental “forgetting work,” which we conceptualize in this article. Forgetting work involves manipulating short-term conditions of the event, silencing vocal “rememberers,” and undermining collective mnemonic traces that sustain a version of the past. This process can result in a reconfigured collective memory and collective forgetting of corporate irresponsibility events. Collective forgetting can have positive and negative consequences for the firm, stakeholders, and society.
Description: This paper was accepted for publication in the journal Academy of Management Review and the definitive published version is also available at https://doi.org/10.5465/amr.2014.0208.
Version: Published
DOI: 10.5465/amr.2014.0208
URI: https://dspace.lboro.ac.uk/2134/37540
Publisher Link: https://doi.org/10.5465/amr.2014.0208
ISSN: 0363-7425
Appears in Collections:Published Articles (Loughborough University London)

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