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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/4094

Title: User reaction to car-share and lift-share within a transport 'marketplace'
Authors: May, Andrew
Ross, Tracy
Segarra, Gerard
Grebert, Jean
Keywords: Car share
Lift share
User requirements
Location-aware computing
Issue Date: 2008
Publisher: © Institution of Engineering and Technology
Citation: MAY, A. ... et al, 2008. User reaction to car-share and lift-share within a transport 'marketplace'. IET Intelligent Transport Systems, 2 (1), pp. 47-60
Abstract: User-centred design methods were used to understand the key motivators, potential constraints and design requirements associated with an innovative shared-vehicle scheme, offered as an integral component of a wider ‘transport marketplace’. A set of situated user trials were used to assess attitudinal and behavioural responses to a prototype service implemented in northern France. Potential motivators included the perceived benefits of reduced cost, environmental benefit, social contact and the provision of location-based information. The key barriers to adoption included: personal security during vehicle sharing, liability and flexibility in meeting individual transport needs. Contrary to initial indications by participants, ease of use was also a key acceptance criterion. The resulting design recommendations stress the need for maximising service flexibility, addressing perceived barriers and providing clarity regarding operational procedures and protocols.
Description: This article was published in the journal, IET Intelligent Transport Systems [© Institution of Engineering and Technology] and the definitive version is available at: http://ieeexplore.ieee.org/stamp/stamp.jsp?arnumber=4459437&isnumber=4459432
Version: Accepted for publication
DOI: 10.1049/iet-its:20070026
URI: https://dspace.lboro.ac.uk/2134/4094
ISSN: 1751-956X
Appears in Collections:Published Articles (Design School)

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