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Title: Facilitating B2B E-business by IT-supported business process negotiation services
Authors: Chen, Xi
Chung, Paul Wai Hing
Keywords: Workflow
Business process
B2B e-business
Collaboration
Negotiation
Issue Date: 2008
Publisher: © IEEE
Citation: CHEN, X. and CHUNG, P.W.H., 2008. Facilitating B2B E-business by IT-supported business process negotiation services. IN: Proceedings of the 2008 IEEE International Conference on Service Operations and Logistics, and Informatics, IEEE, SOLI 2008, Beijing, China, 12-15 October, pp. 2800-2805
Abstract: Due to the complexity of business transactions and growing business automation demands from the B2B e-business community to swiftly respond to the ever-changing environment, workflow technology has been receiving more attention recently. The increasing popularity and adoption of workflow management system (WfMS) within organisations make workflow-based B2B e-business practically viable since more and more business transactions are implemented as automated processes and executed by WfMSs. Having been viewed as services by many researchers and practitioners, process-driven B2B e-business are conducted through service discovery and runtime execution. However, if there is no existing service provided by a desired business partner that matches the requirement then such a process will have to be negotiated and then created. Unfortunately, direct people-to-people negotiation followed by manual transformation of the negotiation outcome into processdriven services can be very resource consuming. Therefore, it is identified that there is a research gap in computer-aided negotiation approach for process-driven B2B e-business. This paper introduces essentials of workflow technology and negotiation. It then describes ways of capturing elements of negotiation from an operational view point. Finally, it explains how to integrate the IT-supported negotiation services into an overall cross-organisational workflow collaboration (COWCO) supporting framework.
Description: This is a conference paper [© IEEE]. It is also available at: http://ieeexplore.ieee.org/ Personal use of this material is permitted. However, permission to reprint/republish this material for advertising or promotional purposes or for creating new collective works for resale or redistribution to servers or lists, or to reuse any copyrighted component of this work in other works must be obtained from the IEEE.
Version: Published
DOI: 10.1109/SOLI.2008.4683011
URI: https://dspace.lboro.ac.uk/2134/4124
ISBN: 9781424420124
Appears in Collections:Conference Papers (Computer Science)

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