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|Title: ||Prototype system for knowledge problem definition|
|Authors: ||Al-Ghassani, Ahmed M.|
Kamara, John M.
Anumba, Chimay J.
Carrillo, Patricia M.
|Keywords: ||Information technology|
|Issue Date: ||2006|
|Publisher: ||© ASCE|
|Citation: ||AL-GHASSANI, A.M. ... et al, 2006. Prototype system for knowledge problem definition. Journal of Construction Engineering and Management, 132 (5), pp. 516-524|
|Abstract: ||Attitudes to knowledge management (KM) have changed considerably as
organizations are now realizing its benefits. Implementation, however, has been facing serious
difficulties attributed to either not being able to anticipate the barriers when planning KM
strategies or to using inappropriate methods and tools for implementation. These difficulties are
more critical in construction due to the fragmented nature of the industry. This paper suggests
that proper definition of a KM problem at the early stages of developing the KM initiatives will
result in better control over the KM barriers. A methodology for identifying KM problems within a
business context is then introduced. The methodology is encapsulated into a prototype software
system, which facilitates its deployment in organizations and provides online help facilities. The
methodology, development, operation, and evaluation of the prototype are described. The paper
concludes that the prototype offers considerable potential for delivering a clarified KM problem
and a distilled set of issues for an organization to address. This represents a significant first step
in any KM initiative.|
|Description: ||This article was published in the Journal of Construction Engineering and Management [© ASCE]. The definitive version is available at: http://cedb.asce.org/cgi/WWWdisplay.cgi?0602931|
|Version: ||Accepted for publication|
|Appears in Collections:||Published Articles (Civil and Building Engineering)|
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