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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/4193

Title: The need for the creation of knowledge chains in construction
Authors: Konukcu, Selda
Anumba, Chimay J.
Carrillo, Patricia M.
Keywords: Performance measurement
Excellence Model
Balanced Scorecard
Construction organisations
Issue Date: 2008
Publisher: © CIB
Citation: KONUKCU, S., ANUMBA, C.J. and CARRILLO, P.M., 2008. The need for the creation of knowledge chains in construction. IN: Naaranoja, M. ... et al, (eds.) CIB W102 Conference on Performance and Knowledge Management, 3-4 June, Helsinki, Finland, pp. 179–191
Abstract: Performance improvement has been the subject of recent initiatives in the UK construction industry as a result of complex internal and external factors. These include demands from clients, investors and stakeholders for improvement and changes in market conditions. The need for performance improvement has led to the implementation of industry-specific key performance indicators (KPIs) and greater awareness of the benefits of measurement in construction engineering organisations. This paper presents and discusses findings based on the practical experiences of leading construction engineering organisations in the UK. A significant proportion of organisations are now using a range of financial and non-financial measures to assess business performance, and a growing number are adopting the Excellence Model and the Balanced Scorecard to facilitate a structured approach to implementing continuous improvement strategies. The paper concludes with some practical considerations for implementing performance measurement models.
Description: This conference paper is also freely available online from the ICONDA®CIBlibrary at http://www.irb.fraunhofer.de/CIBlibrary/about.html
Version: Accepted for publication
URI: https://dspace.lboro.ac.uk/2134/4193
ISBN: 9789517589420
ISSN: 0356-9403
Appears in Collections:Conference Papers and Presentations (Architecture, Building and Civil Engineering)

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