LAWS, R. ... et al, 2009. Demand responsive transport : a review of schemes in England and Wales. Journal of Public Transportation, 12 (1), pp.19-37.
Local Authority administered Demand Responsive Transport (DRT) schemes are
increasingly prevalent in England and Wales, partly as a result of the growth in the
availability of Government funding. However insufficient research has been
undertaken into the nature of these schemes and their performance making it difficult
to predict their future role. In this respect, a survey was undertaken in order to collect
data on the background, operation and performance of DRT schemes in England and
Wales. It found that DRT schemes are often designed in an attempt to tackle social
problems caused by poor accessibility, and that they took time to become established,
to achieve their objectives and to reach an acceptable performance in terms of subsidy
level. The paper concludes that Local Authority led DRT schemes have a role to play
but that lessons learnt from schemes currently in operation must be heeded by those
contemplating new scheme development.