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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/5154

Title: Public libraries as e-government intermediaries
Authors: Warren, Adam P.
Goulding, Anne
Issue Date: 2006
Publisher: © Tallinn University and RSLIS / © The authors
Citation: WARREN, A.P. and GOULDING, A., 2006. Public libraries as e-government intermediaries. IN: Sensen, J. ... et al (eds). Information, Innovation, Responsibility: Information Professional in the Network Society: Proceedings of the 14th BOBCATSSS Symposium, 30 January - 1 February 2006 in Tallinn, Estonia, pp. 354-367.
Abstract: This paper presents an analysis of the potential for public libraries to act as e-government intermediaries (EGIs). EGIs are defined by the UK government as ‘organisations from the private or voluntary sectors offering services targeted at groups of customers’ (Cabinet Office, 2003b: 18). Intermediaries can assist people with their e-government use in recognition of the fact that although governments around the world are establishing e-government services, usage remains low in certain geographic areas and among disadvantaged sections of the population. In this paper, the characteristics of successful EGIs will be identified with the aim of establishing good practice in breaking down the digital divide and opening up e-government services to those who may benefit the most from them.
Description: This conference paper was presented at the 14th BOBCATSSS Symposium.
Version: Accepted for publication
URI: https://dspace.lboro.ac.uk/2134/5154
ISBN: 8774152947
Appears in Collections:Conference Papers and Contributions (Geography and Environment)
Conference Papers (Information Science)

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