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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/5779

Title: Heuristic evaluation for e-Government websites in Saudi Arabia
Authors: Eidaroos, Abdulhadi M.
Probets, Steve
Dearnley, James A.
Keywords: e-Government website evaluation
Heuristic evaluation
Usability Methods
Website design evaluation
Issue Date: 2009
Publisher: Saudi Students Clubs and Schools in the UK and the Republic of Ireland
Citation: EIDAROOS, A.M., PROBETS, S.G. and DEARNLEY, J.A., 2009. Heuristic evaluation for e-Government websites in Saudi Arabia. IN: Aloqbi, A., Alsini, I. and Alzimani, K. (eds.). SIC: The Third Saudi International Conference, 5th-6th June 2009: Conference Proceedings.
Abstract: This paper reports on an evaluation of two e-Government websites in Saudi Arabia. The aim of the research was to adapt a heuristic evaluation approach that would explain usability problems found on Saudi e-Government websites. The work defines an evaluative approach that offers a detailed view of web design on e-Government websites. The evaluation of the two websites gave a mixed picture with both sites meeting some of the heuristics to a greater or lesser extent. These results will facilitate the improvement of the websites allowing such websites to be more effective in the way they deliver information, and identified the current usability problems found in e-Government websites in Saudi Arabia.
Description: This conference paper was presented at SIC2009, held at the University of Surrey (Guildford, UK): www.sic09.org
Sponsor: This conference was organised by the University of Surrey and the Saudi Cultural Bureau in London.
Version: Accepted for publication
URI: https://dspace.lboro.ac.uk/2134/5779
ISBN: 18446902020
Appears in Collections:Conference Papers (Information Science)

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