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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/5933

Title: Exploring essential skills of CCTV operators: the role of sensitivity to nonverbal cues
Authors: Blechko, Anastassia
Darker, Iain T.
Gale, Alastair G.
Issue Date: 2008
Publisher: © Taylor & Francis
Citation: BLECHKO, A., DARKER, I.T. and GALE, A.G., 2008. Exploring essential skills of CCTV operators: the role of sensitivity to nonverbal cues. IN: Bust, Phillip D. (ed). Contemporary Ergonomics 2008, Proceedings of the International Conference on Contemporary Ergonomics. CE2008, Nottingham, UK, 1st-3rd April, pp. 145-150.
Abstract: The aim of the present research is to investigate the importance of individual differences in the recognition of emotional state from non-verbal, visual cues in relation to the work of CCTV operators. An experiment was conducted to determine whether the detection of a gun carrier can be predicted on the basis of an observer’s ability to recognize emotion conveyed by non-verbal, visual cues. There was a relationship between the emotional state reported by an individual whilst carrying a firearm and the extent to which an observer was ability to determine whether or not this individual was carrying a gun. It was also found that observers with a high ability to recognize emotion from facial expressions were able to spot a gun carrier more accurately than observers with a low ability in this respect. This small-scale pilot study requires replication with a larger number of participants and real CCTV images.
Description: This is a conference paper.
Version: Accepted for publication
URI: https://dspace.lboro.ac.uk/2134/5933
ISBN: 9780415465755
Appears in Collections:Conference Papers (Computer Science)

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