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|Title: ||Exploring essential skills of CCTV operators: the role of sensitivity to nonverbal cues|
|Authors: ||Blechko, Anastassia|
Darker, Iain T.
Gale, Alastair G.
|Issue Date: ||2008|
|Publisher: ||© Taylor & Francis|
|Citation: ||BLECHKO, A., DARKER, I.T. and GALE, A.G., 2008. Exploring essential skills of CCTV operators: the role of sensitivity to nonverbal cues. IN: Bust, Phillip D. (ed). Contemporary Ergonomics 2008, Proceedings of the International Conference on Contemporary Ergonomics. CE2008, Nottingham, UK, 1st-3rd April, pp. 145-150.|
|Abstract: ||The aim of the present research is to investigate the importance of individual
differences in the recognition of emotional state from non-verbal, visual cues in
relation to the work of CCTV operators. An experiment was conducted to
determine whether the detection of a gun carrier can be predicted on the basis of
an observer’s ability to recognize emotion conveyed by non-verbal, visual cues.
There was a relationship between the emotional state reported by an individual
whilst carrying a firearm and the extent to which an observer was ability to
determine whether or not this individual was carrying a gun. It was also found
that observers with a high ability to recognize emotion from facial expressions
were able to spot a gun carrier more accurately than observers with a low
ability in this respect. This small-scale pilot study requires replication with a
larger number of participants and real CCTV images.|
|Description: ||This is a conference paper.|
|Version: ||Accepted for publication|
|Appears in Collections:||Conference Papers (Computer Science)|
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