Improvement of performance has become ever more critical to construction project success and has been subject to a considerable amount of research and attention over the past two decades. In this regard, the Saudi Ministry of Interior (SMoI) has adopted a new approach - Standard Design Model (SDM) - for the development of its construction programme to successfully manage its complex project portfolio and improve project performance. The SMoI-SDM approach is based on the standardisation of design, material specifications, contract documents and processes. It is anticipated that many lessons will be learnt due to the re-use of SDMs for future projects as well as sharing learning between on-going projects, thus leading to continuous project performance improvement. The aim of this research is to develop a framework for improving the performance of SDMs in SMoI projects. A qualitative case study approach was adopted to provide an in-depth insight into the current performance of SDM projects and identify critical success factors (CSFs) affecting the process of improvement of SDMs project performance. Four case studies were selected involving two on-going and two completed projects. Three key themes were identified from the case studies analysis; these are: adaptability of SDMs to context; contract management; and construction management. Consequently, a framework was developed to improve SDM projects performance as well as the expected performance improvement curve that results from the cumulative learning and experience. The framework validation was conducted through a workshop involving the same stakeholders who participated in the case studies, in which the feedback on possible improvements to the framework was obtained. The framework demonstrated its practicality, clarity and appropriateness for use across the SDM projects.Significantly, this research has the potential to direct standardisation of design and process in construction projects in particular in the public sector and could help achieve a sustained project performance improvement in the Saudi construction industry.
A Doctoral Thesis. Submitted in partial fulfillment of the requirements for the award of Doctor of Philosophy of Loughborough University.