This research has identified the performance measures congruent with each model
during a business life cycle.
Questionnaire surveys have also been carried out to complement and validate the
theoretical models. The results of the survey generally confirm the expected measures
derived from the theoretical models.
The learning process for these newer industrial business organisations can be greatly
reduced if the expertise and experience of the established manufacturing business
organisations is made readily available. This is the motivation for this research and the
methodology which has been developed.
The research also proposes use of a knowledge based expert decision support system
to encapsulate the methodology, and the wealth of expert knowledge in the domain of
performance measures. A prototype knowledge based expert decision support system
has been developed to test the concept.
It is hoped that this research has achieved its aim to provide a new contribution in the
manufacturing business organisation strategy domain and to the improvement of
managerial productivity and effectiveness through better use of performance measures.
A Doctoral Thesis. Submitted in partial fulfillment of the requirements for the award of Doctor of Philosophy of Loughborough University.