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Title: Implications of new public management and modernization on control: the case of an English regional probation service
Authors: Palermo, Ofelia A.
Cohen, Laurie
Loan-Clarke, John
Mellahi, Kamel
Keywords: Public sector reform
Public sector organizations
Probation
England
Issue Date: 2009
Publisher: © Emerald Group Publishing Limited
Citation: PALERMO, O.A. ... et al, 2009. Implications of new public management and modernization on control: the case of an English regional probation service. International Journal of Public Sector Management, 23 (6), pp. 535-548.
Abstract: Purpose – The purpose of this paper is to explore the implications of new public management and modernization reform policies on control in the probation service. Design/methodology/approach – The paper takes interpretivist, qualitative approach. It is based on ethnographic data, collected over a one-year period in an English regional probation service. In the course of the fieldwork, 45 employees were interviewed. Data were also collected through participant observation and analysis of formal documents. Findings – The paper suggests that new public management and modernization reform policies are interpreted by organizational actors as control mechanisms per se. Originality/value – Findings can be relevant for understanding the “control” side of the reform policies in the public sector. To date those policies have been mainly considered as driven by change rather than by control.
Description: This article is Closed Access. It was published in the International Journal of Public Sector Management [© Emerald], available at www.emeraldinsight.com/0951-3558.htm.
Version: Closed access
DOI: 10.1108/09513551011069013
URI: https://dspace.lboro.ac.uk/2134/7449
Publisher Link: http://dx.doi.org/10.1108/09513551011069013
ISBN: 0951-3558
Appears in Collections:Closed Access (Business School)

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