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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/8156

Title: Promoting passenger comfort and wellbeing in the air: an examination of the in-flight health advice provided by international airlines
Authors: Budd, Lucy C.S.
Warren, Adam P.
Bell, Morag
Keywords: Passenger health advice
In-flight magazines
International airlines
Issue Date: 2011
Publisher: © Elsevier
Citation: BUDD, L., WARREN, A.P. and BELL, M., 2011. Promoting passenger comfort and wellbeing in the air: an examination of the in-flight health advice provided by international airlines. Journal of Air Transport Management, 17 (5), pp. 320-322
Abstract: Following recent, well-publicised, cases of airline passengers developing deep vein thromboses (DVT) and contracting infectious diseases during flights, airlines’ provision of in-flight customer health advice has come under increased scrutiny. By means of a manifest content analysis of the information that is provided in 50 international airlines’ in-flight magazines, this paper examines the nature and presentation of the health advice that is supplied and comments on the different approaches individual airlines adopt.
Description: This item was accepted for publication in the Journal of Air Transport Management [© Elsevier]. The definitive version is available at: http://www.sciencedirect.com/science/article/pii/S0969699711000342
Version: Accepted for publication
DOI: 10.1016/j.jairtraman.2011.02.015
URI: https://dspace.lboro.ac.uk/2134/8156
Publisher Link: http://www.sciencedirect.com/science/article/pii/S0969699711000342
ISSN: 0969-6997
Appears in Collections:Published Articles (Geography)
Published Articles (Civil and Building Engineering)

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