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Title: Integrated use of technologies and techniques for construction knowledge management
Authors: Ruikar, Kirti
Anumba, Chimay J.
Egbu, Charles O.
Keywords: Knowledge management
Case studies
KM techniques
KM technologies
U.K. construction
Issue Date: 2007
Publisher: Palgrave Macmillan (© Operational Research Society)
Citation: RUIKAR, K., ANUMBA, C.J. and EGBU, C., 2007. Integrated use of technologies and techniques for construction knowledge management. Knowledge Management Research and Practice, 5 (4), pp. 297-311.
Abstract: The last two decades have witnessed a significant increase in discussions about the different dimensions of knowledge and knowledge management (KM). This is especially true in the construction context. Many factors have contributed to this growing interest including globalisation, increased competition, diffusion of new ICTs (information and communication technologies), and new procurement routes, among others. There are a range of techniques and technologies that can be used for knowledge management (KM) in construction organisations. The use of techniques for KM is not new, but many technologies for KM are fairly new and still evolving. This paper begins with a review of different KM techniques and technologies and then reports the findings of case studies of selected UK construction organisations, carried out with the aim of establishing what tools are currently being used in UK construction organisations to support knowledge processes. Case study findings indicate that most organisations do not adopt a structured approach for selecting KM technologies and techniques. The use of KM techniques is more evident compared to KM technologies. There is also reluctance among construction companies to invest in highly specialised KM technologies. The high costs of specialist KM technologies are viewed as the barrier to their adoption. In conclusion, the paper advocates integrated use of KM techniques and technologies in construction organisations.
Description: This is a post-peer-review, pre-copyedit version of an article published in Knowledge Management Research and Practice [© Operational Research Society]. The definitive publisher-authenticated version is available online at: http://dx.doi.org/10.1057/palgrave.kmrp.8500154
Version: Accepted for publication
DOI: 10.1057/palgrave.kmrp.8500154
URI: https://dspace.lboro.ac.uk/2134/8208
Publisher Link: http://dx.doi.org/10.1057/palgrave.kmrp.8500154
ISSN: 1477-8238
Appears in Collections:Published Articles (Architecture, Building and Civil Engineering)

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