DOHERTY, N.F. and KING, M., 1998. The consideration of organizational issues during the systems development process: an empirical analysis. Behaviour and Information Technology, 17 (1), pp. 41-51.
The lack of consideration of organizational issues in systems development can lead to project failure. A review of the literature and a pre-test survey suggested classifying organizational issues into five categories and examining how these are considered by IT managers. A postal survey with responses
from 64 senior IT specialists over a cross section of industry and commerce showed that there is a general awareness of the
importance of organizational issues but there was little consensus on how they should be addressed in the development
process. These IT managers were consistent in spending most effort on the issues perceived as most important from the list of
14 issue provided, but there was considerable variation in which
specific issues they rated most important. In general those
organizational issues with a `technical’ aspect were given more
prominence than those which are less tangible, but which may
be more critical to a system’s success.