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Title: An analysis of the anticipated cultural impacts of the implementation of data warehouses
Authors: Doherty, Neil
Doig, Graham
Keywords: Data warehouses
Information flows
Interpretative study
Organizational culture
Issue Date: 2003
Publisher: © IEEE Technology Management Council
Citation: DOHERTY, N.F. and DOIG, G., 2003. An analysis of the anticipated cultural impacts of the implementation of data warehouses. IEEE Transactions in Engineering Management, 50 (1), pp. 78-88.
Abstract: The implementation of information systems is increasingly resulting in significant impacts upon the host organization’s culture. This study seeks to explore how major changes to the flow and quality of information, engendered through the implementation of data warehouses, are likely to impact upon organizational culture, among a sample of large U.K.-based enterprises. An analysis of these cases suggest that improvements to the flow of information may have the potential to modify organizational culture, particularly in the areas of customer service, flexibility, integration, and empowerment. Moreover, a modified version of the “competing values” framework is then used as a mechanism for exploring and discussing the implications of such IT-induced cultural changes. The paper concludes with a word of warning that information technology rarely delivers a quick fix and that the realization of benefits and the management of cultural change are a long-term and potentially difficult undertaking.
Description: © 2003 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other users, including reprinting/ republishing this material for advertising or promotional purposes, creating new collective works for resale or redistribution to servers or lists, or reuse of any copyrighted components of this work in other works.
Version: Accepted for publication
DOI: 10.1109/TEM.2002.808302
URI: https://dspace.lboro.ac.uk/2134/8230
Publisher Link: http://dx.doi.org/10.1109/TEM.2002.808302
ISSN: 0018-9391
Appears in Collections:Published Articles (Business School)

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