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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/8624

Title: Generating value from whole-life solutions - a new opportunity for the UK rail industry
Authors: Clayton, Richard J.
Backhouse, C.J.
Dani, Samir
Lovell, J.
Keywords: Whole-life solutions
Rail industry
Whole-life service contracts
Value chain
Issue Date: 2009
Publisher: Production and Operations Management Society (© The author)
Citation: CLAYTON, R.J. ... et al, 2009. Generating value from whole-life solutions - a new opportunity for the UK rail industry. 20th Annual Conference of the Production and Operations Management Society, Orlando, USA, 1st-4th May.
Series/Report no.: Abstract Number;011-0563
Abstract: The UK government has started to demand a “whole-life, whole-system” view of new contracts within the UK rail industry; requiring the industry to transform the way it does business in order to deliver this new paradigm. This paper describes the work of a collaborative academic-industry research project; based in one railway vehicle manufacturing company. The aim of the project is to maximise benefit across the value chain throughout the whole-life of a fleet of railway vehicles. This paper presents preliminary results and a review of the relevant literature to discuss how the traditional approach to value generation must change in order to deliver whole-life solutions. The discussion describes how an organisation’s structure, approach to contracting and spares provisioning, supplier and customer relationships and people issues (behaviours and cultures) significantly impact upon the ability to deliver value to the manufacturer, their customers and suppliers in whole-life service contracts.
Description: This is a conference paper.
Version: Published
URI: https://dspace.lboro.ac.uk/2134/8624
Publisher Link: http://www.pomsmeetings.org/ConfProceedings/011/
Appears in Collections:Conference Papers (Mechanical and Manufacturing Engineering)

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