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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/9668

Title: The use of freelisting to elicit stakeholder understanding of the benefits sought from healthcare buildings
Authors: Thomson, Derek S.
Kaka, Ammar P.F.
Pronk, Laura
Alalouch, Chaham
Keywords: Construction management
Freelisting
Health care
Stakeholder
Benefits realisation
Issue Date: 2012
Publisher: © Taylor and Francis
Citation: THOMSON, D.S. ... et al., 2012. The use of freelisting to elicit stakeholder understanding of the benefits sought from healthcare buildings. Construction Management and Economics, 30(4), pp. 309–323.
Abstract: Elicitation and synthesis of the collective understanding of a cultural domain held by a group of stakeholders is challenging. This problem typifies the pre-project activity from which a coherent understanding of the benefits sought from infrastructure investment must emerge to inform the business case rationale. The anthropological freelisting method is evaluated as a solution by determining its ability to be operationalised in a practical form for project application. Using data from the stakeholders of a large NHS Scotland building project, the use of multidimensional scaling for data analysis is compared with participatory pilesorting to determine which freelisting protocol balances insight with practicality. Neither approach is found to offer an ideal method of characterising sought benefits. The social construction of pilesorting promotes reliability while the analytical rigour of multidimensional scaling remains attractive to auditors. Their distinct insights suggests that both approaches should be combined in future and used alongside further post-elicitation devices from anthropology such as cultural consensus modelling or structured conceptualisation.
Description: This article was published in the journal Construction Management and Economics [© Taylor and Francis] and the definitive version is available at: http://dx.doi.org/10.1080/01446193.2012.658824
Version: Accepted for publication
DOI: 10.1080/01446193.2012.658824
URI: https://dspace.lboro.ac.uk/2134/9668
Publisher Link: http://dx.doi.org/10.1080/01446193.2012.658824
ISSN: 0144-6193
1466-433X
Appears in Collections:Published Articles (Civil and Building Engineering)

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