THOMSON, D.S. ... et al., 2010. Quantifying the benefits of healthcare infrastructure investment. IN: Proceedings of the 3rd Annual Conference of the Health and Care Infrastructure Research and Innovation Centre, HaCIRIC 10. Better Healthcare Through Better Infrastructure, 22nd-24th September 2010, Edinburgh, Scotland, pp. 57 - 74
UK government seeks the use of Benefits Realisation Management Processes (BRMPs) to direct
capital investments that are technically complex and must satisfy a diverse range of stakeholder
needs. Although BRMP frameworks are available, methods to inform them with reliable
quantifications of stakeholders’ judgements of benefits realisation are currently absent.
The articulation of benefits in current practice is reviewed to establish the context of benefits
realisation. Benefit-related healthcare policy is reviewed by desktop survey of government
publications and NHSScotland business cases. A conceptual framework for benefits
quantification which characterises benefits realisation using stakeholders’ judgements and
perceptions of benefit worth is contributed.
Translation of stakeholder judgements of benefit provision magnitude into indications of benefit
worth by means of benefit functions is explored and related to BRMP operation. The use of utility
functions to translate judgements of magnitude into representations of ‘worth’ is found to be an
appropriate premise for benefit quantification.
This is a conference paper. The definitive version is freely available at: http://www.haciric.org/