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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/9791

Title: An intelligent information framework relating customer requirements and product characteristics
Authors: Harding, Jennifer A.
Popplewell, K.
Fung, Richard Y.K.
Omar, Abdul R.
Keywords: Quality function deployment
Information modelling
Information sharing
Concurrent engineering
Fuzzy inference
Issue Date: 2001
Publisher: © Elsevier
Citation: HARDING, J.A. ... et al., 2001. An intelligent information framework relating customer requirements and product characteristics. Computers in Industry, 44 (1), pp. 51-65
Abstract: Market driven strategies encourage enterprises to produce products that customers want to buy, and therefore can improve an enterprise's market position. Few organisations make effective use of market, competitor and customer information. Information modelling and intelligent support tools help define product specifications focused on fulfilling customer requirements and facilitating information sharing between members of extended design teams. Design effort can be targeted at particular product features, which yield maximum benefits for customer satisfaction. The Market Driven Design System provides comprehensive, intelligent support, meeting the challenges of effectively modelling, using and sharing valuable, yet imprecise, non-technical market information during product design.
Description: This article was published in the journal, Computers in Industry [© Elsevier]. The definitive version is available at: http://dx.doi.org/10.1016/S0166-3615(00)00074-9
Version: Accepted for publication
DOI: 10.1016/S0166-3615(00)00074-9
URI: https://dspace.lboro.ac.uk/2134/9791
Publisher Link: http://dx.doi.org/10.1016/S0166-3615(00)00074-9
ISSN: 0166-3615
Appears in Collections:Published Articles (Mechanical and Manufacturing Engineering)

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