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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/9885

Title: Experimental evaluation of selected electronic document delivery systems
Authors: Morris, Anne
Woodfield, Julie
Davies, J. Eric
Keywords: Retrieval
Issue Date: 1999
Publisher: © SAGE Publications
Citation: MORRIS, A., WOODFIELD, J. and DAVIES, J.E., 1999. Experimental evaluation of selected electronic document delivery systems. Journal of Librarianship and Information Science, 31 (3), pp. 135-144.
Abstract: Reports results of research to test and analyse five different document delivery systems according to request and delivery times, costs, document quality and coverage. The aim was to evaluate the success of the different systems according to these criteria and to assess their relative value for money. The systems tested were UMI ProQuest Direct, Info Trac SearchBank, British Library inside, Elsevier Engineering Information EiText and the standard BLDSC service. Two sets of documents were used in the evaluation: one relating to business studies and the other to manufacturing engineering. The full-text database systems provided a more rapid service than e-mailed and fared delivery options. BLDSC uses the slowest method of delivery. ProQuest Direct and SearchBank were generally reliable. Partial and fragmented delivery of documents was an occasional feature of EiText and British Library inside. The flat rate per document fee charged by BLDSC is at least three times cheaper than either EiText or British Library inside. BLDSC provides the most comprehensive coverage by far in the titles held and the range of subjects. SearchBank and ProQuest Direct offer the least number of titles, across a range of subjects which is broader than EiText but more limited than British Library services. Concludes that the standard BLDSC service still offers extremely good value for money if assessed on document quality, price and coverage. However, if demand for faster document delivery were to increase, then BLDSC would face greater competition albeit in a limited range of material.
Description: This article is Closed Access. It was published in the Journal of Librarianship and Information Science [© Sage] and is available from: http://lis.sagepub.com/content/31/3/135
Version: Closed access
DOI: 10.1177/096100069903100302
URI: https://dspace.lboro.ac.uk/2134/9885
Publisher Link: http://dx.doi.org/10.1177/096100069903100302
ISSN: 0961-0006
Appears in Collections:Closed Access (Architecture, Building and Civil Engineering)
Closed Access (Information Science)
Closed Access (WEDC)

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