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Please use this identifier to cite or link to this item: https://dspace.lboro.ac.uk/2134/9984

Title: Improving utility management: case study from Lesotho
Authors: Sekhonvana, S.
Pholo, M.T.
Fisher, Julie
Issue Date: 2005
Publisher: © WEDC, Loughborough University.
Citation: SEKHONVANA, S., PHOLO, M.T. and FISHER, J., 2005. Improving utility management: case study from Lesotho. IN: Kayaga, S. (ed.). Maximizing the Benefits from Water and Environmental Sanitation: Proceedings of the 31st WEDC Conference Speke Resort Conference Centre, Munjonyo, Kampala, Uganda, October 2005. Loughborough: WEDC, pp. 254-257.
Abstract: This paper documents the process of developing a Performance Improvement Plan (PIP) and an Unaccounted for Water (UfW) Action Plan by the Water and Sewerage Authority (WASA). This is part of a SIDA-funded Water Utilities Partnership (WUP) management capacity building project towards increased coverage of water and sewerage provision to low-income peri-urban communities. The facilitating project team was made up of members of the Water, Engineering and Development Centre (WEDC) and Severn Trent International (STI). WASA’s Corporate Plan (PIP), developed as a collaborative venture across the organization, includes findings of financial and performance reviews, a situational analysis, key objectives and the strategic activities required to achieve these. A Pilot Area Action Plan for UfW was identified as A District Metering Area with bulk meters installed and an UfW Unit planned. Target levels for the proposed performance indicators are as yet incomplete but the impact of involvement with the project has been positive with many related issues being taken forward as a direct result of this project.
Description: This is a conference paper.
Version: Published
URI: https://dspace.lboro.ac.uk/2134/9984
ISBN: 9781843801047
Appears in Collections:WEDC 31st International Conference
Conference Papers and Presentations (Architecture, Building and Civil Engineering)

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