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Title: | Improving utility management: case study from Lesotho |
Authors: | Sekhonvana, S. Pholo, M.T. Fisher, Julie |
Issue Date: | 2005 |
Publisher: | © WEDC, Loughborough University. |
Citation: | SEKHONVANA, S., PHOLO, M.T. and FISHER, J., 2005. Improving utility management: case study from Lesotho. IN: Kayaga, S. (ed.). Maximizing the Benefits from Water and Environmental Sanitation: Proceedings of the 31st WEDC Conference Speke Resort Conference Centre, Munjonyo, Kampala, Uganda, October 2005. Loughborough: WEDC, pp. 254-257. |
Abstract: | This paper documents the process of developing a Performance Improvement Plan (PIP) and an Unaccounted for Water
(UfW) Action Plan by the Water and Sewerage Authority (WASA). This is part of a SIDA-funded Water Utilities Partnership
(WUP) management capacity building project towards increased coverage of water and sewerage provision to low-income
peri-urban communities. The facilitating project team was made up of members of the Water, Engineering and Development
Centre (WEDC) and Severn Trent International (STI). WASA’s Corporate Plan (PIP), developed as a collaborative venture
across the organization, includes findings of financial and performance reviews, a situational analysis, key objectives and
the strategic activities required to achieve these. A Pilot Area Action Plan for UfW was identified as A District Metering
Area with bulk meters installed and an UfW Unit planned. Target levels for the proposed performance indicators are as yet
incomplete but the impact of involvement with the project has been positive with many related issues being taken forward
as a direct result of this project. |
Description: | This is a conference paper. |
Version: | Published |
URI: | https://dspace.lboro.ac.uk/2134/9984 |
Publisher Link: | http://wedc.lboro.ac.uk/knowledge/conference_proceedings.html |
ISBN: | 9781843801047 |
Appears in Collections: | Conference Papers (Architecture, Building and Civil Engineering) Conference Papers (WEDC)
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